Shipping & Returns

We’re so excited to get your order to you! Below you'll find all the details on our shipping rates and return policy.

 📦 Shipping Rates (U.S. Only)

We offer flat-rate shipping based on the total amount of your order:

  • Orders $0–$49.99: $10 shipping
  • Orders $50–$99.99: $15 shipping
  • Orders $100 and up: Free shipping (yay!)

All orders are processed within 2–4 business days. Once shipped, you’ll receive tracking info via email.

 🔁 Returns & Store Credit

We want you to love your order—but if it’s not quite right, no worries!

  • We accept returns for store credit only within 14 days of delivery.
  • Items must be unworn, unwashed, and in original condition with tags still attached.
  • Sale items, accessories, and gift cards are final sale and not eligible for return.

To start a return, please email us at usgirlsboutique@gmail.com with your order number and item(s) you’d like to return.


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions /

non-returnable items

Certain types of items cannot be returned, like jewelry, custom products (such as special orders or personalized items), and shoes. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Returns are accepted for in store credit only.

 ❗Please Note:

  • Shipping charges are non-refundable.
  • The customer is responsible for return shipping costs.
  • Unfortunately, we cannot accept returns on sale items, gift cards, shoes and jewelry.